Contact
For any questions, bug reports, or account help, email us at
[email protected]We aim to reply within 2 business days.
Common topics
App blocking isn't working
Make sure Helpfl has Screen Time permission enabled in Settings → Screen Time. If a shield isn't appearing, open the in-app Shield Engine Log and share it with us when you contact support.
Account & sync
Your habits, routines, and presets sync to your account. If something isn't appearing on another device, confirm you're signed in with the same Apple ID or email on both devices.
Subscriptions
Manage or cancel your subscription any time from Profile → Manage Helpfl Pro → Manage in App Store in the App. Billing is handled by Apple.
Legal
See our Privacy Policy and Terms of Use.